The patient journey, or the process that each patient goes through over the course of their episode of care, has become a frequent topic of conversation in the healthcare industry lately. Over the course of four webinar sessions, MicroMD Director of Sales & Marketing, Lori Ryan, along with panelists from some of our Solutions Central partners, provided valuable information regarding the patient journey and how this important piece of the patient experience can be optimized in your practice.
These webinars are now available on-demand to visit for a refresher or view for the first time.
Patient Journey Series Part 1: Your Practice & The Patient Journey
In this session, we cover exactly what we mean when we talk about the patient journey and patient engagement, why patient engagement is so important, and some strategies to get started with optimizing the patient journey.
Patient Journey Series Part 2: Pre-Visit Strategies
In this session, Lori Ryan, along with Sharissa Epps and Nancy Cooper from CHADIS and Hari Prasad from Yosi Health, discuss specific strategies to streamline the part of the patient journey that happens before the scheduled appointment.
Patient Journey Series Part 3: Visit Strategies
In this session, Lori Ryan, along with Henry Schein’s Virtual Health Solutions GM, Todd Stack, and Paul Baker, CEO of Visual Health, discuss strategies to enhance patient care during the visit, including the use of telediagnostics and increasing patient engagement.
Patient Journey Series Part 4: Post-Visit Strategies
In this session, Lori Ryan, along with Hari Prasad of Yosi Health, Wayzen Lin of RevOps Health, and Karen Cooper of TSI Collections, discuss strategies to finish the patient journey strong, focusing on enhancing communications, strengthening the practice revenue cycle, and accelerating collections.
For more information on the patient journey …
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About the author,
Crystal Stanton
Crystal is a Digital Marketing Specialist at MicroMD. Content creation, social media management, and SEO optimization are just a few of her areas of concentration as she seeks to educate clients and prospects alike about the simple, customizable, and connected solutions we offer at MicroMD.
