PATIENT ENGAGEMENT SOFTWARE

Grow your practice and provide patients the convenience they need

Pay for the services you want

With MMDengage patient engagement software, you customize which digital patient journey or engagement works best for your practice. Choose one or several services. Your practice. Your choice.

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PATIENT FACING FEATURES

Online self-scheduling

Convenient for your patient, less phone calls for your staff

83% of patients say they prefer a doctor who offers online appointments. Keep your schedule full by allowing patients the ability to book appointments in real time directly from your website.

Automated appointment reminders & confirmations

Engage your patients effectively

Did you know that with a dynamic and automated reminders/confirmation system, you can reduce no-shows by up to 45%? Experience practice branded, bi-directional text and email communications with a 92% engagement rate, as well as logic-based questions to help your patients schedule with the appropriate appointment type at the appropriate time.

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Chat & Text

Engage patients quickly

92% of Americans open their texts within minutes. With our secure, HIPAA compliant chat dashboard, you can easily engage with multiple patients via text. Quickly find and text patients, manage conversations, and even save common phrases to be added to conversations in one click, as well as allow your patients to confirm, cancel, or reschedule their appointment up to the day of their appointment.

Digital patient intake & check-in

Go fully paperless

Get 85% or more patients fully registered before they arrive. We help you build customizable and adaptable workflow solutions for a variety of specialties, which easily can be imported into your chart.

Verify patient data and collect registration and insurance information
Upload ID and insurance cards
Gather medical information from allergies, histories, and medications
Sign consents
Customize intake questions
Collect co-pay and balance due

Patients will appreciate a simple and stress-free check-in process.

No app to download
No login or user profile to create
No ads
Easily accessible on mobile devices, laptops, tablets, and desktop computers

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Patient payments

Collect easily and quickly

Automating your intake process prior to arrival by collecting co-pays is a great addition to your remote digital experience, increasing collection rates up to 20%.

Collect co-pays and outstanding balances as part of the intake process
Authorize a credit card on file pay option

REPUTATION & ENGAGEMENT FEATURES

Enhance Your Online Reputation

Great patient experiences lead to great reviews. Great reviews grow practices. MMDengage makes it simple to create the care experiences your patients will want to share, then contacts patients after the visit to help boost your social media profile and ratings.

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Post Visit Online Reviews

Customized to your practice

Gather feedback from your patients automatically with user-friendly surveys after each visit. Gain insight on how to improve your services with standard and customizable questions.

Social Media Management

Broaden your reach

Collect patient reviews faster across your social platforms and increase your star rating with review requests sent via text. Enhance your online reputation and broaden your reach.

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Reputation Management Tools

Expand your online presence

Reviews are the most influential online resource for patients. Surveys show that 74% of patients find online reviews very or extremely important when choosing a healthcare provider. Allow providers to collect star ratings, comments, responses, and other patient feedback and reviews to expand your online presence and improve your practice.

TESTIMONIALS

Bulk Texting: This is our first time using a system where we can text patients a reminder that they are due for an appointment, and we have gotten nothing but positive feedback from it. We used to physically print out reminder letters, fold them, put in an envelope, stamp them and mail out and it was so time consuming and expensive. We are getting more phone calls now with patients telling us they received a text, and they want to make an appointment. We now live in a world that is more “tech-savvy”, so this has been very beneficial to our practice.- Administrator, 4 provider pediatric cardiology practice, NY

Forms: The forms are amazing. We barely have patients doing the paperwork in our office because now everyone can complete it by using their cellphone or computer. It makes the check-in process much smoother. We love that we are also able to provide it in both English and Spanish since we also have a large volume of Spanish speaking patients.- Administrator, 4 provider pediatric cardiology practice, NY

Forms: The automatic function of sending out patient intake forms and being returned to us before the patient is scheduled is extremely efficient and productive with our practice. The software is user-friendly for office staff and patients. Using Yosi has simplified and expedited our internal processing of new patients. I would recommend it.- Practice Administrator, 2 provider psychology practice, OH

Online Scheduling: We have used online scheduling with our walk-in clinics for over 6 months now and have found it to be a quality addition allowing our patients to quickly grab an appointment time that suits them and come to our clinic. They can also see if we are full for the day and choose a time the following day. In addition, I can easily look online to see how busy we are on a particular day managing staff needs. This is truly a win/win addition to your EMR & Billing software suite.- Billing Service Owner, 44 providers, OH

OTHER FEATURES

Patient Forms

Not ready to tackle a full-featured patient intake system? Create appointment reminders with links to fillable registration and clinical forms, auto-filed as digitized forms directly into the patient chart.