A healthy practice allows you to focus on the business of healing; why not make sure your practice is running at an optimum level? During the client checkup, a member of MicroMD’s training staff will visit your practice, spending the time speaking to each provider as well as support staff to learn about your workflow and how MicroMD fits in. After our visit, we will provide you with a written assessment detailing all of our findings – practice strengths, adjustments made, recommendations, and improvements suggested.

Time Commitment: 4-8 hours 1 Day Onsite or 4-6 Hours via Phone (depending upon size of practice)

For when you’ve added a provider to your practice, this “high level” look at the EMR will cover all items that a new provider will need to get started. During this training, we will review the following components of MicroMD EMR:

EMR Desktop Filters Desktop Tools

Desktop Navigator Action Buttons Icons

Chart Information Common Lists Prescription Writing

User Preferences Appointment Book Labs and Interfaces

Time Commitment: 2-4 hours

For the new provider who desires a little more customization, this course covers all of the items from the Basic Class, plus:

Encounter, Template, and Common List customization Orders

Test Results Faxes in and out

Labs Referrals out

Referrals in Unidentified items

Time Commitment: 4-6 hours

For the new provider who wants to know all of MicroMD EMR’s bells and whistles, this course covers all of the items from the Basic and Intermediate Classes, plus:

• Screening and Prevention templates     • Advanced Template Customizations     • Reports

Time Commitment: 8-10 hours

Get new front desk staff off on the right foot with this brief training which covers:

Desktop Communications Desktop Navigator Appointment Book

Charts Other additional functions necessary for the position in your practice

Time Commitment: Approximately 2 hours

Don’t be caught unprepared for attestation. This course will go over all the items you will need to successful attestsuccessfully attest for Meaningful Use. We will explain how all numerators and denominators are calculated based upon our documentation so that you understand how to help your practice meet its measures. Please note: This training is often paired with CIN Training and Patient Portal training.

Time Commitment: 2-3 hours

Get a refresher on using direct, secure messages through Surescripts CIN. Please note: This training is often paired with Meaningful Use and Patient Portal training.

Time Commitment: 1-2 hours

Sure you learned all about the patient portal during set-up, but maybe you need a refresher. Have no fear, we can help with a brief review session. Please note: This training is often paired with Meaningful Use and CIN Training.

Time Commitment: 1-2 hours

Talking is so much easier than typing… As long as you are familiar with your Power Mic. We suggest you listen to our Dragon Tutorial on the MicroMD Lounge first, but if you still need a little extra information to get started, we can help.

Time Commitment: Approximately 1 hour

Sometimes it’s necessary to jump a few rungs on the version ladder. When that happens, MicroMD can help. Upgrade Training is designed for clients who are upgrading more than one version up from where they are now (i.e. 6.5 to 10.0). For clients who are undertaking a traditional version update, we recommend watching the Update Tutorials on the MicroMD Lounge and reviewing the Update Guides, however if additional training is still needed, it is offered at the standard hourly rate.

Time Commitment: Approximately 3 hours

An efficient practice is a healthy practice, so let us help you reach your maximum efficiency. During the System Utilization Review, a member of the MicroMD Training staff will observe how your office runs and uses MicroMD PM. We will talk with your entire staff from the front desk to billers. Our review will focus on the following:

We will end our day with the Office Manager to review some reports and discuss how the practice is performing and how its performance can be improved. Finally, we will send a report of our findings and suggestions to the practice.

Time Commitment: 4-8 hours

Have you recently hired a new Office Manager? Does your long-time Office Manager need a review? We can help by covering all the modules in MicroMD PM and concentrating on items specific to the job description of an Office Manager, such as:

Time Commitment: 4-6 hours

Make sure your front desk staff is up to speed with this training which will cover all front desk operations:

Time Commitment: 3-4 hours

If there is one part of your practice where you want to be sure your staff is well-trained, it’s where the bills are paid! During this training, we will go over all aspects of Charge Entry and Payment Entry:

Time Commitment: Approximately 6 hours

Do you take care of your collections in house? If so, you may want to invest in this training. We will go over both Account Based and Sequence Based collections, allowing you to be sure you get paid.

Time Commitment: 2-3 hours

MicroMD PM’s outstanding reports allow you to check your practice’s performance. In this basic overview course, we will review each of the reports available to you, detailing each report’s options and how it is run. We will also cover the Batch Basket functionality.

Time Commitment: 2-3 hours

For those who want more than just a basic overview of MicroMD PM’s reports, this more intense course builds on the information from Basic Reporting, adding:

Time Commitment: Approximately 3 hours (Client must have completed Basic Reporting)

Appointments are the lifeblood of your practice; why not get better acquainted with the Appointment Module? In this training we will show you how to set up the Appointment Module, including:

Time Commitment: 3-4 hours

This course is for all Community Health Centers, Federally Qualified Health Centers, and Rural Health Centers. MicroMD provides this module at an additional cost, and if you have you want to know how to use it. This course reviews the CHC Module within MicroMD, including:

Time Commitment: 6-8 hours

It may sound like it, but this training won’t put you to sleep. In this course we will review the Anesthesia Module and how to bill anesthesia services within MicroMD.

Time Commitment: Approximately 2 hours

Sometimes it’s necessary to jump a few rungs on the version ladder. When that happens, MicroMD can help. Upgrade Training is designed for clients who are upgrading more than one version up from where they are now (i.e. 6.5 to 10.0). For clients who are undertaking a traditional version update, we recommend watching the Update Tutorials on the MicroMD Lounge and reviewing the Update Guides, however if additional training is still needed, it is offered at the standard hourly rate.

All courses are offered both on-site and via the web for a standard hourly rate. Please note that on-site trainings will carry an additional cost to cover travel expenses. For an official quote and to begin the process of scheduling training, please complete and submit the below form.

Time Commitment: Approximately 3 Hours